Black Box ServSwitch Instrukcja Użytkownika

APRIL 2001SW741A-R3SW742A-R3SW743A-R3SW761A-R3SW762A-R3SW763A-R3select power15913261014371115481216User AUser B15263748select powerUser AUser BFREE te

9TABLE OF CONTENTSAppendix PageAppendix E: Installing Modules in the Matrix ServSwitch ... 106E.1 Setting the RING/BUS Jumper (

99APPENDIX A: NVRAM Factory DefaultsAppendix A: NVRAM Factory DefaultsThe table below and on the next page shows the Matrix ServSwitch’s factory-defau

100MATRIX SERVSWITCH™Option Default settingProfileName ...Profile n (n - profile number)Access ...

101APPENDIX B: Cable Product CodesAppendix B: Cable Product CodesThe table below and on the following pages lists the product codes for all the typeso

102MATRIX SERVSWITCH™Coaxial User Cables:Monitor Type Keyboard Type Mouse Type Product Code(Connector on Cable) (Connector on Cable) (Connector on Cab

103APPENDIX B: Cable Product Codes4-User Matrix ServSwitch Expansion Cable: KV140www, where “www” = 010, 020, 035, 050, or 1008-/16-User Matrix ServSw

104MATRIX SERVSWITCH™Appendix C: Pinout of Serial PortsThe table below shows the pinout of the Matrix ServSwitch’s RJ-12 (“6-wire RJ-11”)female RS-232

105APPENDIX D: The LK461 KeyboardAppendix D: The LK461 KeyboardSome of the computers manufactured by Compaq®subsidiary Digital EquipmentCorporation co

106MATRIX SERVSWITCH™Appendix E: Installing Modules inthe Matrix ServSwitchE.1 Setting the RING/BUS Jumper (Jumper JP1) on Expansion ModulesBefore you

107APPENDIX E: Installing Modules in the Matrix ServSwitchE.2 Swapping In an Expansion ModuleMaking sure that the Matrix ServSwitch is turned OFF and

108MATRIX SERVSWITCH™E.3 Swapping In a Terminator Module (Not Recommended)It should never be necessary to swap a Terminator Module back in for anExpan

10MATRIX SERVSWITCH™1. SpecificationsHardwareRequired — Monitor that supports your computers’ highest videostandard; in multiplatform applications, sh

109APPENDIX F: Rackmounting the Matrix ServSwitchAppendix F: Rackmounting the Matrix ServSwitchYou can use a ServSwitch Rackmount Kit to mount a Matri

110MATRIX SERVSWITCH™To use a Kit to mount a Matrix ServSwitch, take these steps, referring to Figure F-1:1. Match up the two holes in the “Switch end

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11CHAPTER 1: SpecificationsMaximumDistance — 20 ft. (6.1 m) of CPU or User Cable—possibly as much as100 ft. (30.5 m) of coaxial CPU or User Cable,depe

12MATRIX SERVSWITCH™MaximumAltitude— 10,000 ft. (3048 m)TemperatureTolerance— 32 to 113˚F (0 to 45˚C)HumidityTolerance— 5 to 80% noncondensingEnclosur

13CHAPTER 2: Introduction2. IntroductionThank you for choosing a Matrix ServSwitch™. Designed with your needs in mind,your new Switch will simplify yo

14MATRIX SERVSWITCH™2.2 FeaturesWith the Matrix ServSwitch, you have easy, virtually trouble-free, secure, andcomplete access to up to 1000 computers

15CHAPTER 2: IntroductionFlexibility:• Full-featured command set includes a scan command to automatically switchthrough a subset of computers over the

16MATRIX SERVSWITCH™2.3 The Front PanelThe Switch’s front panel features two pushbutton switches and several LEDindicators. To familiarize yourself wi

17CHAPTER 2: IntroductionPanel Label DescriptionPOWER (left) Main Power LED: Lights to indicate that the Matrix ServSwitch ispowered ON.[Numbered] CPU

18MATRIX SERVSWITCH™2.4 The Rear PanelAll cable connections are made at the Switch’s rear panel, as illustrated in Figures2-2 and 2-3 and described be

1THE SERVSWITCH™ FAMILYWelcome to the ServSwitchTMFamily!Thank you for purchasing a BLACK BOX®ServSwitch™Brand KVM switch! Weappreciate your business,

19CHAPTER 2: IntroductionDesignation Connector DescriptionNOTEThe 2 x 4 and 2 x 8 chassis have 8 eachof the CPU-port slots. The 2 x 16 chassishas 16 o

20MATRIX SERVSWITCH™2.5 Cable RequirementsMany switches of this type have what seems like ten million connectors on theirrear panels: one for each CPU

21CHAPTER 3: Installation and Preconfiguration3. Installation and Preconfiguration3.1 Quick Setup GuideFigure 3-1 shows a basic example of taking a Ma

22MATRIX SERVSWITCH™3.2 Guidelines for Using the Matrix ServSwitch with Your Equipment3.2.1 CPUSIf you will be attaching IBM PC type computers, use on

23CHAPTER 3: Installation and Preconfigurationparticular, use Windows keyboards if any of your applications require the Windowskeys, and use three-but

24MATRIX SERVSWITCH™• The Matrix ServSwitch is designed to support IBM PC compatible 101-, 102-,104-, or 105-key keyboards and IBM PC keyboard-scan mo

25CHAPTER 3: Installation and PreconfigurationTable 3-1. Keyboard mapping by the Matrix ServSwitch.Generally, the Matrix ServSwitch interprets keys by

26MATRIX SERVSWITCH™3.2.3 MONITORIf all of your CPUs are of the same type, we recommend that you use thecorresponding type of monitor. If your CPUs ar

27CHAPTER 3: Installation and PreconfigurationThe Matrix ServSwitch will support SVGA (Super VGA) video, but with originalServ cables the video qualit

28MATRIX SERVSWITCH™By contrast, coaxial cables (standard for Sun applications, required for XGAapplications, and recommended for most other applicati

2MATRIX SERVSWITCH™TRADEMARKS USED IN THIS MANUALBLACK BOX and the logo are registered trademarks, and ServSwitch,ServSwitch Ultra, and Matrix ServSw

29CHAPTER 3: Installation and Preconfiguration3.3 Installation ProcedureThis section provides complete instructions for the hardware setup of a single

30MATRIX SERVSWITCH™3.3.3 RACKMOUNTING (OPTIONAL)If you want to mount the Matrix ServSwitch in a rack, you will need a ServSwitchRackmounting Kit. Our

31CHAPTER 3: Installation and Preconfiguration3.3.5 CONNECTINGCPUSCPU Cables run from the Matrix ServSwitch to the keyboard port, mouse port (ifthis i

32MATRIX SERVSWITCH™6. Plug each (remaining) CPU Cable’s video-, keyboard-, and (on IBM typecables) mouse-port connectors into the corresponding ports

33CHAPTER 3: Installation and Preconfiguration3.3.7 POWERINGUP THESWITCHES1. Making sure that the connected CPUs are OFF (powered down)—except forat l

34MATRIX SERVSWITCH™3.3.9 SWITCHING ANDACCESSING THEDISPLAY FROM THEKEYBOARDIf your Matrix ServSwitch system has been properly preconfigured (seeSecti

35CHAPTER 3: Installation and Preconfiguration3.4 Daisychaining Matrix ServSwitchesChaining multiple Matrix ServSwitches together adds capacity for mo

36MATRIX SERVSWITCH™3.4.2 TOPOLOGIESIMPORTANT NOTEA standard Matrix ServSwitch system can support two independentusers, but each of the user stations

37CHAPTER 3: Installation and PreconfigurationFigure 3-4. The ring topology.Use a ring arrangement if you have user stations attached to two different

38MATRIX SERVSWITCH™3.5 The Power-Up ProcedureAbout three seconds after you plug in and turn on a Matrix ServSwitch asdescribed in Section 3.3.7, a di

3FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITYFEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADARADIO-FREQUENCY INTERFERENCE STATEMENTSThis equip

39CHAPTER 3: Installation and Preconfiguration3.5.1 THEPOWER-UPDIAGNOSTICSCREEN: STANDARDMESSAGESThe diagnostic screen that appears when you turn ON t

40MATRIX SERVSWITCH™Table 3-4. The standard diagnostic-screen messages.Diagnostic Messages DescriptionKernel Version Indicates version ID of kernel pr

41CHAPTER 3: Installation and PreconfigurationTable 3-4 (continued). The standard diagnostic-screen messages.Diagnostic Messages DescriptionKeyboard D

42MATRIX SERVSWITCH™Here is what the parts of these messages mean:Kernel is bad, load new kernel through serial portThe Matrix ServSwitch sends this m

43CHAPTER 3: Installation and PreconfigurationError reasonWhen a communication error occurs, one of these “reason” messages will bedisplayed:Receive/n

44MATRIX SERVSWITCH™3.5.3 KERNELSERIAL-PORTMESSAGESThe Matrix ServSwitch’s kernel writes this message to the serial port at power-up:Hit space bar wit

45CHAPTER 3: Installation and Preconfiguration3.6 Initial ConfigurationOnce you plug in and turn on a Matrix ServSwitch and it passes the power-updiag

MATRIX SERVSWITCH™3. Save the configuration: Press the [Esc] key to return to the main menu, thenpress the [Esc] key again. Highlight “YES” in the pop

CHAPTER 3: Installation and PreconfigurationTable 3-5. Starting computer numbers and maximum computer in a samplefour-unit daisychain.Matrix ServSwitc

48MATRIX SERVSWITCH™4. Full ConfigurationOnce your Matrix ServSwitch system is up and running, you can configure thesystem from any attached user stat

4MATRIX SERVSWITCH™NORMAS OFICIALES MEXICANAS (NOM)ELECTRICAL SAFETY STATEMENTINSTRUCCIONES DE SEGURIDAD1. Todas las instrucciones de seguridad y oper

49CHAPTER 4: Full Configuration4.1 Using the Menu4.1.1 NAVIGATING THECONFIGURATIONPAGESA help line at the bottom of each screen explains what each sel

50MATRIX SERVSWITCH™Figure 4-2. Saving configuration changes.Matrix ServSwitch version MX16H Copyright 1990-2000Configure password box numbers, keyboa

51CHAPTER 4: Full Configuration4.2 Configuring the SystemThe “Configure System” page provides settings that affect the Matrix ServSwitchattached to th

52MATRIX SERVSWITCH™Starting computer numberUse this field to define the “system-reference number” of the first CPU port on thisMatrix ServSwitch; tha

53CHAPTER 4: Full ConfigurationSun keyboard language (multiplatform models only)Determines response to a Sun computer’s query for language type used.

54MATRIX SERVSWITCH™Background color, text colorUse these fields to set the background colors and text colors, respectively, of theconnection-status a

55CHAPTER 4: Full Configuration4.3 Configuring ComputersThe “Configure Computer” page assigns names to computers and defineskeyboard and mouse types.F

56MATRIX SERVSWITCH™KeyboardUse this field to assign one of the following keyboard modes.• PC1: PC mode 1. Appropriate for most IBM compatible PCs tha

57CHAPTER 4: Full Configuration4.4 Configuring User StationsUsing the “Configure KVM” page, you can assign names to your keyboard/video/mouse user sta

58MATRIX SERVSWITCH™KVM NameUse this field to assign a name up to 16 characters long to either user (KVM)station on the Matrix ServSwitch. Factory def

5NOM STATEMENT12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarizacióndel equipo no sea eliminada.13. Los cables de la fuen

59CHAPTER 4: Full Configuration4.5 Configuring User DefinitionsYou can use the “Configure User” page to assign a username, password, and profilefor ea

60MATRIX SERVSWITCH™ProfileUse this field to assign users to “user profiles,” which are definitions of how userscan access the Matrix ServSwitch syste

61CHAPTER 4: Full ConfigurationHere are the profile-configuration parameters:NameUse this field to assign a name up to 8 characters long to each user

62MATRIX SERVSWITCH™ShareUse this field to set the “Share-mode timeout,” in seconds, for each user profile. Ifthe connection mode for a given profile

63CHAPTER 4: Full Configuration4.7 Configuring GroupsYou can use the “Configure Group” page to assign computers to specific groups.Users that belong t

64MATRIX SERVSWITCH™Group NameGroup names are displayed above the group-membership indicators (plus signs).To change a group’s name, use arrow keys to

65CHAPTER 4: Full Configuration4.8 The Status PageThis page displays status information for each port board (set of four CPU ports)in the Matrix ServS

66MATRIX SERVSWITCH™VerDisplays last three characters of the version ID of the main program in the board’sfirmware.The last four fields apply only if

67CHAPTER 5: On-Screen Functions, Same-Port Users, and Connection Modes5. On-Screen Functions,Same-PortUsers, and Connection ModesThis chapter discuss

68MATRIX SERVSWITCH™5.2 Connection-Status MessagesA connection-status message provides information about a connection between aKVM station and a selec

6MATRIX SERVSWITCH™ContentsChapter Page1. Specifications ...

69CHAPTER 5: On-Screen Functions, Same-Port Users, and Connection ModesTable 5-1. Reasons for connection failure.Reason Description Possible RemediesC

70MATRIX SERVSWITCH™5.2.3 DISCONNECTSTATUSYou may be disconnected from a selected computer in the middle of an activity,depending on how your system i

71CHAPTER 5: On-Screen Functions, Same-Port Users, and Connection ModesTable 5-2. Reasons for disconnection.Reason Description Possible RemediesCycle

72MATRIX SERVSWITCH™5.3 User Stations Attached to Same-Numbered PortsWhen there are no more than two users in a Matrix ServSwitch system, both ofthese

73CHAPTER 5: On-Screen Functions, Same-Port Users, and Connection ModesIf your application requires that more than two users be able to independentlya

74MATRIX SERVSWITCH™5.4 Connection ModesThe Matrix ServSwitch has four “connection modes” that can be assigned to userprofiles in order to give users

75CHAPTER 5: On-Screen Functions, Same-Port Users, and Connection Modes5.4.4 PRIVATEMODEA private-mode user connects to a computer knowing that, while

76MATRIX SERVSWITCH™6. Keyboard CommandsThis chapter covers the keyboard commands that can be sent to the Matrix ServSwitch:Section 6.1 explains how t

77CHAPTER 6: Keyboard CommandsTable 6-1 (continued). The Matrix ServSwitch’s keyboard commands.Bypasses the Matrix ServSwitch, passing thecommand thro

78MATRIX SERVSWITCH™6.2 Display Configuration Menu: [Ctrl] [F12]This command (press and release left [Ctrl], then press and release function key[F12])

7TABLE OF CONTENTSChapter Page4. Full Configuration ... 484.1 Using

79CHAPTER 6: Keyboard Commands6.4 Select Computer: [Ctrl] xxxx [Enter]You can use this command (press and release left [Ctrl], then press and releasee

80MATRIX SERVSWITCH™6.8 Display User-Station Status: [Ctrl] DThis command (press and release left [Ctrl], then press and release the letter [D]key) ca

81CHAPTER 6: Keyboard Commandsuse the mouse but don’t disable the mouse either, take these precautions:• If you never actually use the mouse with the

82MATRIX SERVSWITCH™The CPU will be thrown out of sync if it uses a PS/2 mouse and it’s in sync whenyou issue this command. Issue this command up to t

83CHAPTER 6: Keyboard Commands6.16 End Scan: [Ctrl] XYou can use this command (press and release left [Ctrl], then press and release theletter [X] key

84MATRIX SERVSWITCH™7. Using the Serial PortsEach port board installed in the Matrix ServSwitch is equipped with an RS-232serial port that you can use

85CHAPTER 7: Using the Serial PortsCAUTION!Serial cabling in excess of 50 feet (15.2 m) should be routed withcaution. The maximum cable length depends

86MATRIX SERVSWITCH™7.2.1 OPTION1. CHANGESTARTINGCOMPUTERThis option can only be changed if your computer or terminal is attached to theserial port of

87CHAPTER 7: Using the Serial Ports7.2.3 OPTION3. RECEIVENEWKERNEL ORMAINPROGRAM(UPGRADEFIRMWARE)NOTEYou must be using a computer rather than a termin

88MATRIX SERVSWITCH™What you do now depends on whether the download succeeds or fails:If something goes wrong during file transmission, you might rece

8MATRIX SERVSWITCH™Contents (continued)Chapter Page6. Keyboard Commands (continued)6.12 Reset/Enable Mouse in Windows NT and UNIX:[Ctrl] O ...

89CHAPTER 7: Using the Serial Ports7.2.4 OPTIONS4 AND5. SENDMAINPROGRAM/SENDKERNEL(DISTRIBUTEUPGRADEDFIRMWARE)You only need to use the procedure in Se

90MATRIX SERVSWITCH™7.2.5 OPTION6. RESET TOFACTORYDEFAULTSUse this option to restore the Matrix ServSwitch port board you’re communicatingwith to its

91CHAPTER 7: Using the Serial Ports7.2.7 OPTION8. EXIT ANDRESTARTUNITTo exit the serial options menu, press 8. The Matrix ServSwitch will reinitialize

92MATRIX SERVSWITCH™8. TroubleshootingThe first section of this chapter, Section 8.1, discusses things to try when problemsarise in a Matrix ServSwitc

93CHAPTER 8: TroubleshootingH. If the CPU still doesn’t boot, the CPU’s keyboard or mouse port (or othercomponents) might be defective. (If the CPU’s

94MATRIX SERVSWITCH™You can’t seem to scan or switch to certain ports at all.A. Are other users accessing the CPU ports you’re trying to reach in “pri

95CHAPTER 8: TroubleshootingYou can’t access all the functions of your mouse.A. What type of mouse is it? If it’s any other IBM PC type than those lis

96MATRIX SERVSWITCH™Your monitor display is fuzzy.A. Check the settings of your monitor, especially the sharpness control.B. If you can’t solve the pr

97CHAPTER 8: TroubleshootingYour video is OK in low-resolution mode, but you can’t get into high-resolutionmode.A. If you’re using XGA, you must use c

98MATRIX SERVSWITCH™8.2 Calling Black BoxIf you determine that your Matrix ServSwitch is malfunctioning, do not attempt toalter or repair the unit. It