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Cisco 90-Day Limited Hardware Warranty TermsxInstallation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02Note You must have Adobe Acrobat R

Chapter 4 Administering the Cisco Secure ACS ApplianceReconfiguring Appliance System Parameters4-30Installation and Setup Guide for Cisco Secure

4-31Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 4 Administering the Cisco Secure ACS ApplianceReconfiguring App

Chapter 4 Administering the Cisco Secure ACS ApplianceUpgrading the Appliance4-32Installation and Setup Guide for Cisco Secure ACS Appliance 78-1

4-33Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 4 Administering the Cisco Secure ACS ApplianceUpgrading the App

Chapter 4 Administering the Cisco Secure ACS ApplianceUpgrading the Appliance4-34Installation and Setup Guide for Cisco Secure ACS Appliance 78-1

4-35Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 4 Administering the Cisco Secure ACS ApplianceUpgrading the App

Chapter 4 Administering the Cisco Secure ACS ApplianceUpgrading the Appliance4-36Installation and Setup Guide for Cisco Secure ACS Appliance 78-1

4-37Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 4 Administering the Cisco Secure ACS AppliancePatch RollbackNot

Chapter 4 Administering the Cisco Secure ACS ApplianceRecovery Management4-38Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573

4-39Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 4 Administering the Cisco Secure ACS ApplianceRecovery Manageme

xiInstallation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Cisco 90-Day Limited Hardware Warranty TermsComplete the information below, an

Chapter 4 Administering the Cisco Secure ACS ApplianceRecovery Management4-40Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573

4-41Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 4 Administering the Cisco Secure ACS ApplianceRecovery Manageme

Chapter 4 Administering the Cisco Secure ACS ApplianceRecovery Management4-42Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573

A-1Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02APPENDIXATechnical SpecificationsTable A-1 provides the technical specificati

Appendix A Technical SpecificationsA-2Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02*Operating temperature has an altitu

B-1Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02APPENDIXBWindows Service AdvisementThe operating system for the Cisco Secure

Appendix B Windows Service AdvisementServices that are RunB-2Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02DNS Client Re

B-3Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Appendix B Windows Service AdvisementServices that Are Not RunServices t

Appendix B Windows Service AdvisementServices that Are Not RunB-4Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02Automatic

B-5Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Appendix B Windows Service AdvisementServices that Are Not RunFile Repli

Cisco 90-Day Limited Hardware Warranty TermsxiiInstallation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02

Appendix B Windows Service AdvisementServices that Are Not RunB-6Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02NT LM Sec

B-7Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Appendix B Windows Service AdvisementServices that Are Not RunTelephony

Appendix B Windows Service AdvisementServices that Are Not RunB-8Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02

C-1Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02APPENDIXCCommand ReferenceThis appendix summarizes the command line interface

Appendix C Command ReferenceCommand PrivilegesC-2Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02Command PrivilegesAccess

C-3Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Appendix C Command ReferenceCommand SummaryCommand SummaryTable C-1 summ

Appendix C Command ReferenceCommand Description ConventionsC-4Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02Command Desc

C-5Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Appendix C Command ReferenceCommands• Braces ({ }) indicate a required c

Appendix C Command ReferenceCommandsC-6Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02dbcompactTo compact the database by

C-7Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Appendix C Command ReferenceCommandsUsage GuidelinesThis command is gene

xiiiInstallation and Setup Guide for Cisco Secure ACS Appliance78-14573-02PrefaceThis guide describes how to install and initially configure the Cisco

Appendix C Command ReferenceCommandsC-8Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02Syntax Descriptionserver Hostname f

C-9Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Appendix C Command ReferenceCommandsExampleThe following command exports

Appendix C Command ReferenceCommandsC-10Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02helpTo list descriptions of comman

C-11Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Appendix C Command ReferenceCommands-s count Timestamp for count hops.

Appendix C Command ReferenceCommandsC-12Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02Note AAA services are temporarily

C-13Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Appendix C Command ReferenceCommandsrestoreTo restore ACS data from an

Appendix C Command ReferenceCommandsC-14Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02Syntax DescriptionappName Name of

C-15Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Appendix C Command ReferenceCommandsExampleThis command sets the admini

Appendix C Command ReferenceCommandsC-16Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02set ipTo set the Cisco Secure ACS

C-17Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Appendix C Command ReferenceCommandsExampleThe following command initia

PrefaceConventionsxivInstallation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02• Appendix A, “Technical Specifications”• Appendix B, “Win

Appendix C Command ReferenceCommandsC-18Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02Syntax DescriptionThis command has

C-19Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Appendix C Command ReferenceCommandsExampleThe following command shuts

Appendix C Command ReferenceCommandsC-20Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02Syntax DescriptionThis command use

C-21Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Appendix C Command ReferenceCommandsExampleThe following command packag

Appendix C Command ReferenceCommandsC-22Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02upgradeTo perform the second stage

IN-1Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02INDEXAAC power 2-9ACS Applianceadministering4-1context diagram 1-2hardware d

IndexIN-2Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02Cisco.com xxiiiordering xxivorganization of this xiii to xivother Cisc

IN-3Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Indexlogs, obtaining support 4-12Oorganization of this document xiii to xivP

IndexIN-4Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02stop command C-19support command C-20support tool 4-12syntax of comman

xvInstallation and Setup Guide for Cisco Secure ACS Appliance78-14573-02PrefaceConventionsWarning DefinitionWarningIMPORTANT SAFETY INSTRUCTIONSThis w

PrefaceConventionsxviInstallation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02VaroitusTÄRKEITÄ TURVALLISUUTEEN LIITTYVIÄ OHJEITATämä var

xviiInstallation and Setup Guide for Cisco Secure ACS Appliance78-14573-02PrefaceConventionsWarnungWICHTIGE SICHERHEITSANWEISUNGENDieses Warnsymbol be

PrefaceConventionsxviiiInstallation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02AvvertenzaIMPORTANTI ISTRUZIONI SULLA SICUREZZAQuesto si

xixInstallation and Setup Guide for Cisco Secure ACS Appliance78-14573-02PrefaceConventionsAvisoINSTRUÇÕES IMPORTANTES DE SEGURANÇAEste símbolo de avi

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMM

PrefaceConventionsxxInstallation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02Varning!VIKTIGA SÄKERHETSANVISNINGARDenna varningssignal si

xxiInstallation and Setup Guide for Cisco Secure ACS Appliance78-14573-02PrefaceRelated DocumentationRelated DocumentationNote We sometimes update the

PrefaceRelated DocumentationxxiiInstallation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02The following documentation is also available:P

xxiiiInstallation and Setup Guide for Cisco Secure ACS Appliance78-14573-02PrefaceObtaining DocumentationObtaining DocumentationCisco documentation an

PrefaceDocumentation FeedbackxxivInstallation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02Documentation FeedbackYou can submit e-mail co

xxvInstallation and Setup Guide for Cisco Secure ACS Appliance78-14573-02PrefaceObtaining Technical AssistanceOpening a TAC CaseUsing the online TAC C

PrefaceObtaining Additional Publications and InformationxxviInstallation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02Priority 4 (P4)—You

xxviiInstallation and Setup Guide for Cisco Secure ACS Appliance78-14573-02PrefaceObtaining Additional Publications and Information• Internet Protocol

PrefaceObtaining Additional Publications and InformationxxviiiInstallation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02

CHAPTER1-1Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-021Cisco Secure ACS Appliance Overview System DescriptionCisco Secure AC

iiiInstallation and Setup Guide for Cisco Secure ACS Appliance78-14573-02CONTENTSCisco 90-Day Limited Hardware Warranty Terms ixPreface xiiiAudience x

Chapter 1 Cisco Secure ACS Appliance OverviewSystem Description1-2Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02To ensur

1-3Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 1 Cisco Secure ACS Appliance OverviewCisco Secure ACS Appliance

Chapter 1 Cisco Secure ACS Appliance OverviewCisco Secure ACS Appliance Hardware Description1-4Installation and Setup Guide for Cisco Secure ACS

1-5Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 1 Cisco Secure ACS Appliance OverviewCisco Secure ACS Appliance

Chapter 1 Cisco Secure ACS Appliance OverviewCisco Secure ACS Appliance Hardware Description1-6Installation and Setup Guide for Cisco Secure ACS

1-7Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 1 Cisco Secure ACS Appliance OverviewCisco Secure ACS Appliance

Chapter 1 Cisco Secure ACS Appliance OverviewCisco Secure ACS Appliance Hardware Description1-8Installation and Setup Guide for Cisco Secure ACS

CHAPTER2-1Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-022Preparing for InstallationThis chapter describes the safety instructi

Chapter 2 Preparing for InstallationSafety2-2Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02The following warnings and ca

2-3Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 2 Preparing for InstallationSafetyWarningOnly trained and qualif

ContentsivInstallation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02CHAPTER 2 Preparing for Installation 2-1Safety 2-1Warnings and Cautio

Chapter 2 Preparing for InstallationSafety2-4Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02WarningUltimate disposal of t

2-5Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 2 Preparing for InstallationSafety• Do not push any objects into

Chapter 2 Preparing for InstallationSafety2-6Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02• To help prevent electric sh

2-7Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 2 Preparing for InstallationPreparing Your Site for Installation

Chapter 2 Preparing for InstallationPreparing Your Site for Installation2-8Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-0

2-9Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 2 Preparing for InstallationPreparing Your Site for Installation

Chapter 2 Preparing for InstallationPrecautions for Rack-Mounting2-10Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02Preca

2-11Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 2 Preparing for InstallationRequired Tools and EquipmentRequire

Chapter 2 Preparing for InstallationRequired Tools and Equipment2-12Installation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02

CHAPTER3-1Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-023Installing and Configuring the Cisco Secure ACS ApplianceThis chapter

vInstallation and Setup Guide for Cisco Secure ACS Appliance78-14573-02ContentsCHAPTER 4 Administering the Cisco Secure ACS Appliance 4-1Basic Command

Chapter 3 Installing and Configuring the Cisco Secure ACS ApplianceQuick Reference3-2Installation and Setup Guide for Cisco Secure ACS Appliance

3-3Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 3 Installing and Configuring the Cisco Secure ACS ApplianceInsta

Chapter 3 Installing and Configuring the Cisco Secure ACS ApplianceInstalling the Cisco Secure ACS Appliance3-4Installation and Setup Guide for C

3-5Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 3 Installing and Configuring the Cisco Secure ACS ApplianceInsta

Chapter 3 Installing and Configuring the Cisco Secure ACS ApplianceInstalling the Cisco Secure ACS Appliance3-6Installation and Setup Guide for C

3-7Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 3 Installing and Configuring the Cisco Secure ACS ApplianceInsta

Chapter 3 Installing and Configuring the Cisco Secure ACS ApplianceInstalling the Cisco Secure ACS Appliance3-8Installation and Setup Guide for C

3-9Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 3 Installing and Configuring the Cisco Secure ACS ApplianceInsta

Chapter 3 Installing and Configuring the Cisco Secure ACS ApplianceInstalling the Cisco Secure ACS Appliance3-10Installation and Setup Guide for

3-11Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 3 Installing and Configuring the Cisco Secure ACS ApplianceInst

ContentsviInstallation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02Upgrading the Appliance 4-32Transferring an Upgrade Package to the Ap

Chapter 3 Installing and Configuring the Cisco Secure ACS ApplianceInstalling the Cisco Secure ACS Appliance3-12Installation and Setup Guide for

3-13Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 3 Installing and Configuring the Cisco Secure ACS ApplianceInst

Chapter 3 Installing and Configuring the Cisco Secure ACS ApplianceInitial Configuration3-14Installation and Setup Guide for Cisco Secure ACS App

3-15Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 3 Installing and Configuring the Cisco Secure ACS ApplianceInit

Chapter 3 Installing and Configuring the Cisco Secure ACS ApplianceInitial Configuration3-16Installation and Setup Guide for Cisco Secure ACS App

3-17Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 3 Installing and Configuring the Cisco Secure ACS ApplianceInit

Chapter 3 Installing and Configuring the Cisco Secure ACS ApplianceInitial Configuration3-18Installation and Setup Guide for Cisco Secure ACS App

3-19Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 3 Installing and Configuring the Cisco Secure ACS ApplianceInit

Chapter 3 Installing and Configuring the Cisco Secure ACS ApplianceInitial Configuration3-20Installation and Setup Guide for Cisco Secure ACS App

3-21Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 3 Installing and Configuring the Cisco Secure ACS ApplianceInit

viiInstallation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Contentsexportusers C-9help C-10ping C-10reboot C-11restart C-12restore C-13r

Chapter 3 Installing and Configuring the Cisco Secure ACS ApplianceInitial Configuration3-22Installation and Setup Guide for Cisco Secure ACS App

CHAPTER4-1Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-024Administering the Cisco Secure ACS ApplianceThis section describes th

Chapter 4 Administering the Cisco Secure ACS ApplianceBasic Command Line Administration Tasks4-2Installation and Setup Guide for Cisco Secure ACS

4-3Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 4 Administering the Cisco Secure ACS ApplianceBasic Command Line

Chapter 4 Administering the Cisco Secure ACS ApplianceBasic Command Line Administration Tasks4-4Installation and Setup Guide for Cisco Secure ACS

4-5Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 4 Administering the Cisco Secure ACS ApplianceBasic Command Line

Chapter 4 Administering the Cisco Secure ACS ApplianceBasic Command Line Administration Tasks4-6Installation and Setup Guide for Cisco Secure ACS

4-7Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 4 Administering the Cisco Secure ACS ApplianceBasic Command Line

Chapter 4 Administering the Cisco Secure ACS ApplianceBasic Command Line Administration Tasks4-8Installation and Setup Guide for Cisco Secure ACS

4-9Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 4 Administering the Cisco Secure ACS ApplianceBasic Command Line

ContentsviiiInstallation and Setup Guide for Cisco Secure ACS Appliance 78-14573-02

Chapter 4 Administering the Cisco Secure ACS ApplianceBasic Command Line Administration Tasks4-10Installation and Setup Guide for Cisco Secure AC

4-11Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 4 Administering the Cisco Secure ACS ApplianceBasic Command Lin

Chapter 4 Administering the Cisco Secure ACS ApplianceWorking with System Data4-12Installation and Setup Guide for Cisco Secure ACS Appliance 78-

4-13Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 4 Administering the Cisco Secure ACS ApplianceWorking with Syst

Chapter 4 Administering the Cisco Secure ACS ApplianceWorking with System Data4-14Installation and Setup Guide for Cisco Secure ACS Appliance 78-

4-15Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 4 Administering the Cisco Secure ACS ApplianceWorking with Syst

Chapter 4 Administering the Cisco Secure ACS ApplianceWorking with System Data4-16Installation and Setup Guide for Cisco Secure ACS Appliance 78-

4-17Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 4 Administering the Cisco Secure ACS ApplianceWorking with Syst

Chapter 4 Administering the Cisco Secure ACS ApplianceWorking with System Data4-18Installation and Setup Guide for Cisco Secure ACS Appliance 78-

4-19Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 4 Administering the Cisco Secure ACS ApplianceWorking with Syst

ixInstallation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Cisco 90-Day Limited Hardware Warranty TermsThere are special terms applicable

Chapter 4 Administering the Cisco Secure ACS ApplianceWorking with System Data4-20Installation and Setup Guide for Cisco Secure ACS Appliance 78-

4-21Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 4 Administering the Cisco Secure ACS ApplianceWorking with Syst

Chapter 4 Administering the Cisco Secure ACS ApplianceWorking with System Data4-22Installation and Setup Guide for Cisco Secure ACS Appliance 78-

4-23Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 4 Administering the Cisco Secure ACS ApplianceReconfiguring App

Chapter 4 Administering the Cisco Secure ACS ApplianceReconfiguring Appliance System Parameters4-24Installation and Setup Guide for Cisco Secure

4-25Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 4 Administering the Cisco Secure ACS ApplianceReconfiguring App

Chapter 4 Administering the Cisco Secure ACS ApplianceReconfiguring Appliance System Parameters4-26Installation and Setup Guide for Cisco Secure

4-27Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 4 Administering the Cisco Secure ACS ApplianceReconfiguring App

Chapter 4 Administering the Cisco Secure ACS ApplianceReconfiguring Appliance System Parameters4-28Installation and Setup Guide for Cisco Secure

4-29Installation and Setup Guide for Cisco Secure ACS Appliance78-14573-02Chapter 4 Administering the Cisco Secure ACS ApplianceReconfiguring App